Privacy Policy for Ngula Online
At Ngula Online ("Ngula Online," "the Site," or "we"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us. By using our website, you consent to the practices described below.
1. Information We Collect:
- Personal Information: When you create an account, place an order, or contact our customer support team, we may collect personal information such as your name, email address, shipping address, and payment details.
- Log Data: We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, and pages visited.
2. Use of Information:
- To Provide Products and Services: We use your personal information to process orders, deliver products, and provide customer support.
- To Improve User Experience: We may analyze usage data to understand and enhance our website's performance, functionality, and content.
- To Communicate with You: We may send you transactional emails related to your orders, as well as occasional promotional or informational updates if you have opted in to receive them.
3. Data Sharing and Disclosure:
- Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, such as payment processors and shipping carriers. These providers have access to your information solely for performing their respective services.
- Legal Compliance: We may disclose personal information if required to do so by law or in response to valid requests from public authorities.
- Business Transfers: In the event of a merger, acquisition, sale, or other transfer of assets, your personal information may be transferred to the acquiring entity.
4. Data Security:
- We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
- While we strive to protect your information, please note that no method of transmission or storage is 100% secure. Therefore, we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies:
- Ngula Online uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website.
- You can disable cookies through your browser settings, but this may limit certain features and functionalities of the site.
6. Children's Privacy:
- Ngula Online does not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will promptly delete such information.
7. Links to Third-Party Websites:
- Our website may contain links to third-party websites that are not owned or controlled by Ngula. We are not responsible for the privacy practices or content of these sites.
8. Your Rights:
- You have the right to access, correct, update, or delete your personal information. If you wish to exercise any of these rights, please contact us using the information provided at the end of this policy.
9. Changes to this Privacy Policy:
- We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our website.
10. Contact Us:
- If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact our customer support team.
Thank you for trusting Ngula Online with your privacy.
