Terms of Service for Ngula Online Website
These terms and conditions ("Terms") govern your use of the Ngula Online website (referred to as "Ngula Online," "the Site," or "we"). By using our website, you agree to abide by these Terms. Please read them carefully before proceeding.
1. Account Registration
- To access certain features or make purchases on Ngula Online, you must create an account.
- You are responsible for maintaining the confidentiality of your account information, including your username and password.
- You must provide accurate and updated information during registration.
- Ngula Online reserves the right to suspend or terminate your account at any time if we suspect any fraudulent or unauthorized activity.
2. Product Information
- We strive to provide accurate and up-to-date information about our products.
- However, Ngula Online does not warrant the accuracy, completeness, or reliability of any product descriptions, images, or other content available on the Site.
- Prices and availability of products may be subject to change without prior notice.
3. Ordering and Payments
- When placing an order, ensure that all details provided, including shipping address and payment information, are accurate and complete.
- Orders are subject to acceptance and availability. Ngula Online reserves the right to refuse or cancel any order at our discretion.
- Payments are processed securely through trusted third-party payment providers. Ngula Online does not store any payment information on its servers.
- Ngula Online shall not be liable for any losses or damages arising from your use of any third-party payment system.
4. Shipping and Delivery
- Ngula Online will make reasonable efforts to ensure that products are shipped and delivered in a timely manner.
- Estimated delivery times are provided for informational purposes only and are not guaranteed.
- Ngula Online shall not be held responsible for any delays or damages caused by third-party shipping carriers or events beyond our control.
5. Returns and Refunds
- Our returns and refunds policy is outlined separately in the designated Returns and Refunds Policy document. Please refer to it for detailed information.
6. Intellectual Property
- All content on the Ngula Online website, including text, graphics, logos, images, and software, is the property of Ngula Online or its licensors.
- You may not reproduce, distribute, modify, or use any copyrighted materials without prior written consent from Ngula Online.
7. Prohibited Activities
- You agree not to engage in any activities that may harm, disrupt, or interfere with the proper functioning of the Site or compromise the security of Ngula Online or its users.
- Prohibited activities include but are not limited to hacking, transmitting malware or viruses, spamming, or engaging in fraudulent behavior.
8. Limitation of Liability
- Ngula Online shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of the Site or any products purchased through the Site.
- Ngula Online's liability for any claims, whether in contract, tort, or otherwise, shall be limited to the amount paid by you for the product(s) in question.
9. Modification or Termination
- Ngula Online reserves the right to modify or terminate any aspect of the Site and its services at any time without prior notice.
- We may also modify these Terms from time to time. Users will be notified of any significant changes, and continued use of the Site following such notification implies acceptance of the modified Terms.
10. Governing Law and Jurisdiction
- These Terms shall be interpreted and governed by the laws of South Africa. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in South Africa.
If you have any questions or concerns regarding these Terms of Service, please contact our customer support team. Thank you for choosing Ngula Online for your shopping needs.
